Privacy Policy – Shopperlistic South Africa
Effective Date: 16 April 2026
Last Updated: 16 April 2026
1. Introduction
Shopperlistic (Pty) Ltd ("we," "us," or "our") is committed to protecting the privacy and personal information of our South African customers. This policy is drafted in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
2. Information Officer
In terms of Section 55 of POPIA, we have appointed an Information Officer to oversee compliance.
- Information Officer: Efe Atiyio
- Physical Address: 12 Jupiter Street, Crown Mines, Johannesburg 2092, South Africa
- Email: info@shopperlistic.com
3. Information We Collect
We collect personal information directly from you when you register, place an order, or subscribe to our newsletter:
- Identifying Information: Name, ID number (where required for high-value transactions), and date of birth.
- Contact Information: Email address, physical delivery address, and telephone number.
- Financial Information: We use secure, PCI-DSS compliant third-party payment processors. We do not store your full credit card details on our servers.
- Usage Data: IP addresses, browser cookies, and site navigation patterns.
4. Purpose of Processing
We process your personal information only for the following lawful purposes:
- To fulfill and deliver orders placed on our platform.
- To comply with South African tax (SARS) and accounting obligations.
- To detect and prevent fraud or money laundering.
- Direct Marketing: We will only send you marketing communications if you have specifically opted-in, or if you are an existing customer (in which case we will only market similar products and provide a clear "Opt-Out" in every message).
5. Sharing & International Transfers
We do not sell your data. We share information only with:
- Operators: Third-party couriers and payment gateways under strict confidentiality agreements.
- International Transfer: As we operate globally, your data may be accessed or processed by our authorized team members in the United States for technical support and executive management. We ensure that these transfers are protected by standard data protection clauses as required by Section 72 of POPIA.
6. Your Rights as a Data Subject
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we update or correct inaccurate data.
- Objection: Object to the processing of your data for marketing purposes.
- Complaint: If you believe we have misused your data, you may lodge a complaint with the South African Information Regulator:
- Website: https://inforegulator.org.za/
- Email: enquiries@inforegulator.org.za
7. Security Safeguards
We implement industry-standard technical and organizational measures, including firewalls, data encryption (SSL), and restricted access protocols, to ensure the integrity and confidentiality of your information.
8. Data Retention
We retain records for as long as required by South African law (typically 5 years for financial records) or as necessary to provide our services to you.
